The right ticket, in the right place, at the right time… quite simply!
There’s no need to enter your departure and destination points, the app will calculate your journey by geolocating your position. You can travel with peace-of-mind and pay at the end of your journey: one swipe at the start of your journey, another when you arrive. it’s as simple as that!
If you change vehicles during the journey, leave the app activated. Bus, coach… it’s with you every step of the way. And if you forget to end your journey, the app sends you a notification, with the Smart Stop option!
With a simple swipe on departure and arrival, you only pay for what you use.
Benefits
Simple: a smartphone, the FAIRTIQ app, a swipe on departure, a swipe on arrival.
No commitment: travel, pay only what you consume.
Easy: start your journey, your ticket is automatically activated on your mobile.
Zen: the app does everything, the price of your trip is calculated automatically and at the best price.
How does it work?
How to create your account?
Go to your store to download and install the FAIRTIQ app,
Then create your account by entering your phone number, then your personal information, and indicate your payment method so you can start traveling with ease. Rest assured, nothing will be charged until you travel. Your bank may ask you to confirm a payment of 0€. This is normal. This is a verification by your bank.
Select Normandy among the regions that are offered. You are ready to travel with the FAIRTIQ app!
One swipe at the start of your journey
Simply slide the “Start” button to the right. No need to enter your starting point or destination!
Your ticket
Your ticket is automatically created in your app and is always accessible. You will be asked for it if there is a ticket inspection.
Your modes of transport
If you need to connect to a different service to get to your destination, don’t put your journey on hold! FAIRTIQ will recognise your connection, regardless of the mode of transport used within the area of validity.
One swipe on arrival at your destination
Once you have reached your destination, slide the STOP button to complete your journey. A summary of your journey is automatically displayed.
The payment
Travel is recorded and billed at the end of each travel day. As you travel, the application adapts the amount of your invoices to make you benefit from the most interesting rate. The amount of invoices is capped on the basis of the day titles of each network.
Details of the rates applied
Twisto: €1.60 per share, cap at €4.00 per 24h period. These fares also apply to the train between Caen and Bretteville-Norrey.
LiA: €1.80 per ticket, cap at €4.50 per 24h period. These rates also apply to the train between Le Havre and Rolleville.
Caen/ Le Havre in NOMAD Car (examples): € 4.90 on line 111/ € 7.50 on line 122, Caen/ Honfleur: € 6.00 on line 122.
Billing
Once your journey is complete, you will see it appear on your current invoice.
This bill will be paid once it reaches a certain amount, or at the end of the month.
Know that you can view your expenses from your emails or from the menu of the application > history.
You notice a pricing error? Report it directly from your history > click on your route > report a problem with this route.
Progressive deployment across Normandy!
The Atoumod post-payment service is being launched in the Caen / Le Havre area to pilot the scheme. This pilot area is an opportunity for residents and visitors to test an entirely digital ticketing solution from departure to arrival at destination, regardless of the mode of transport used, and without having to worry about each transport network’s fares. Jump on the bus, train or coach spontaneously – you’ll pay for what you use, and at the best price!
Atoumod post payment with FAIRTIQ: frequently asked questions
Before your travel
Remember to begin your journey BEFORE boarding a vehicle. Once your journey starts, you will be able to travel anywhere within the launch area.
The networks included in the launch scope are:
- The entire LiA urban network in Le Havre including the LER line;
- The entire Twisto urban network in Caen;
- The two lines 122 and 111 of Nomad Car between Caen and Le Havre;
- The Nomad Train line between Caen and Bretteville-Norrey stations.
During your travel
During a check, press “show my ticket” in FAIRTIQ. Your electronic ticket is then displayed on the screen. Present it to the screening officer.
If you leave the application’s validity area during your journey, you no longer have a valid ticket and you are not traveling in order. You are likely to receive a fine.
To find out the application launch area, see the map above.
After your travel
As soon as you have arrived at your destination and left the vehicle, you must stop your journey by sliding the “STOP” button from right to left.
Once you have gotten out of the vehicle and stopped your journey, the app then calculates the journey traveled as well as the price corresponding to the regulated rates set by each of our partner networks. Once the total price has been calculated and displayed, you can start a new trip.
All the questions and answers can be found on the frequently asked questions page
